Shipping Overview
At Solemarkt, we prioritize seamless delivery to ensure your carefully selected items reach you in perfect condition. Our team processes orders within 1-2 business days, with a focus on quality packaging tailored to protect footwear and accessories during transit. Whether you're refreshing your everyday essentials or investing in seasonal styles, our logistics partners guarantee reliable handling from warehouse to doorstep.
Shipping Timeframe
Processing typically completes within 48 hours of order confirmation, excluding weekends. Delivery durations vary based on destination and carrier capacity. While most shipments arrive within the estimated window, seasonal peaks or regional disruptions may occasionally extend timelines. You'll receive a notification once your package is en route with updated expectations.
Shipping Costs
We offer tiered shipping options to balance speed and affordability:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more
Shipping Regions
Currently serving customers across North America, the European Union, and select Asian territories. Some remote locations or islands may incur extended delivery times or additional fees. During checkout, our system automatically verifies deliverability to your address. Unfortunately, we cannot ship to embargoed countries or regions with trade restrictions.
Order Tracking
Within 24 hours of shipment, you'll receive an email containing your tracking number and carrier links. Monitor progress directly through our website's order history page or the courier's tracking portal. For consolidated shipments, each package receives individual tracking details to ensure full visibility.
Delayed or Lost Shipments
While rare, delays can occur due to customs inspections, weather events, or logistical exceptions. If your tracking shows no movement for 7+ business days or the estimated delivery date passes without update, contact our support team at
[email protected] with your order number. We'll initiate carrier investigations and keep you informed throughout resolution.
Customs & Import Duties
International shipments may be subject to local taxes, VAT, or customs fees determined by your country's regulations. These charges are the recipient's responsibility and are typically collected upon delivery. We declare all packages at actual purchase value to comply with global trade laws. For accurate estimates, consult your national customs authority before ordering.